SHIPPING POLICY

At Beeltra, we work to provide a clear and reliable shipping experience. Please review the information below regarding order processing, delivery estimates, tracking, and shipping issues.

SHIPPING AREA

Beeltra currently ships to eligible addresses within the United States.

Shipping availability may vary depending on the product and delivery address.

SHIPPING COSTS

Products that display free shipping at checkout will be shipped at no additional shipping cost to the customer.

If a shipping charge applies to an order, the applicable cost will be displayed before the purchase is completed.

ESTIMATED DELIVERY TIMES

For products offered with Standard Shipping, the current estimated delivery time is 5–8 business days.

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier operations, weather conditions, high-demand periods, logistical issues, or other circumstances outside our reasonable control.

ORDER PROCESSING

After an order is placed, it begins processing for preparation and shipment.

Customers may request cancellation within 15 minutes after placing an order. After this period, the order may have entered processing and cancellation cannot be guaranteed.

Once an order has been shipped, it can no longer be canceled.

ORDER TRACKING

When tracking information is available, it will be provided so you can monitor the progress of your shipment.

Tracking information may take some time to update after the carrier receives or processes the shipment.

ORDERS WITH MULTIPLE ITEMS

Orders containing multiple products may be shipped in separate packages and may arrive on different dates.

Customers will not be charged additional shipping fees solely because an order that originally qualified for free shipping is divided into multiple shipments.

INCORRECT SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, contact us as soon as possible. Once an order has entered processing or has been shipped, we may be unable to modify the delivery address.

DELAYED, LOST, OR DAMAGED PACKAGES

If your order experiences a significant delay, appears as delivered but has not been received, or arrives damaged, please contact us so we can review the situation.

We may request additional information, photographs of the package, tracking information, or confirmation of the delivery address before determining the appropriate resolution.

CONTACT US

For questions regarding shipping or an existing order, contact:

Beeltra
Email: support@beeltra.com

Please include your order number so we can assist you more efficiently.